Hotel Booking Management System Using Python Django with ML Chatbot
Hotel Booking Management System using Python, Django, SQLite/MySQL, HTML, CSS, and JavaScript. Includes customer registration, room search and booking, booking cancellation, invoice generation, payment simulation, reviews, notifications, an admin dashboard, and an ML-powered chatbot using Scikit-learn and NLTK.
The Hotel Booking Management System Using Python Django with ML Chatbot, also known as Grand Aurora, is a web-based application developed by UPDATEGADH to manage hotel reservations, room availability, pricing, payments, and customer interactions. It combines Django-based hotel management functionality with a machine-learning chatbot that answers hotel-related questions using application data and a stored FAQ knowledge base.
Available Features
Customer Registration and Login
Password Reset
Customer Profile and Avatar Management
Room Search and Filtering by Dates, Guests, Price, Room Type, and Amenities
Room Availability and Price Quotes
Room Booking with Unique Booking Reference
Booking History and Reservation Status
Booking Cancellation and Refund Calculation
Booking Invoice Printing
In-App Notifications and Email Confirmations
Prevention of Overlapping Active Bookings
Staff Management Dashboard
Dashboard KPI Cards and Interactive Charts
Revenue, Booking, Occupancy, Cancellation, Rating, and Chatbot Statistics
Room, Category, and Amenity Management
Seasonal Pricing and Discount Code Management
Payment Option Management
Booking Confirmation and Guest Check-In
Stay Completion and Payment Status Management
Cancellation and Refund Management
Customer Account Activation and Deactivation
Review Moderation
Hotel Policy, Tax, and Check-In/Check-Out Configuration
CSV Reports for Bookings, Payments, Customers, Cancellations, and Rooms
ML-Powered Chatbot for Hotel-Related Questions
Room Availability, Pricing, Amenities, and Policy Queries
Chatbot Support for Booking References and Customer Bookings
Conversation History and FAQ Search
Unresolved Query Records and Support Ticket Requests
Chatbot Intent, Pattern, Response, and FAQ Management
Chatbot Model Retraining
Mock Payments and Pay-at-Hotel Options
Customer Reviews and Ratings After a Stay
Django Authentication and Role-Based Permissions
Automated Tests
Technology Stack
Programming Language: Python
Framework: Django
Database: SQLite or MySQL
Frontend: HTML, CSS, JavaScript
Machine Learning: Scikit-learn
Natural Language Processing: NLTK
Model Storage: Joblib
More Details and Full Documentation
For complete project details, screenshots, and installation instructions, visit the project page.
The project uses Django, a Python web framework, with HTML, CSS, and JavaScript for the frontend.
SQLite is the default database, and MySQL can be configured as an alternative.
It classifies customer messages, answers hotel-related questions using application data, searches FAQs, and records unresolved queries for staff review.
No. It includes mock payment options and pay-at-hotel functionality. A real payment gateway must be configured separately for production.
Install the requirements, run the Django migrations, create a superuser, seed the demo data, train the chatbot, and start the development server with python manage.py runserver.
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